Need help?
Frequently Asked Questions
General Questions
If you have created an account with Suverna, you can log into it from here.
In case you have not created an account with Suverna, we suggest that you create one using the same email address that you used to place an order with us.
A standard saree measures 5.50 meters, which is approximately 6 yards in length. The width of the saree is around 1.15 meters. The blouse fabric measures approximately 80 cms in length.
However, there may be very minor variations from saree to saree.
We do not have a physical store. Our products are sourced directly from our own manufacturing unit to ensure quality and authenticity.
Product Questions
We invest significant effort in crafting detailed product descriptions to provide you with the most accurate information about every Suverna product in our collections.
If you're curious about the fabric, weave, or pattern of our products, you can explore dedicated pages on our website, covering topics such as Fabrics, Techniques & Patterns, and the fabrication.
Suverna sarees are a testament to exquisite craftsmanship and timeless elegance. In reality, when you lay your eyes on a Suverna saree, you'll experience a harmonious blend of traditional artistry and contemporary design. Our sarees are crafted with meticulous attention to detail, featuring intricate patterns, vibrant colors, and high-quality fabrics.
In crafting our sarees, we take pride in using only the finest materials to enhance the beauty and quality of our products. The zari used in our sarees is made from high-grade threads of Lurex, a type of metallic yarn renowned for its superior quality. Lurex threads are known for their brilliance, strength, and ability to impart a luxurious sheen to the fabric. By incorporating Lurex in our zari work, we aim to provide our customers with sarees that not only showcase exquisite craftsmanship but also exude an aura of sophistication and timeless elegance. We believe that attention to detail and the use of premium materials are essential in creating sarees that stand out in terms of both aesthetic appeal and durability.
We highly recommend dry cleaning your saree only when it becomes essential. It's important to periodically air out your saree and carefully fold it to prevent any permanent creases.
It is also advisable to store silk sarees in a dry location. Avoid exposure to moisture or direct sunlight as it may damage the saree or the zari. Also avoid ironing on hight heat or directly on the zari and any direct contact with perfume.
For exact wash instructions please read wash hangtag that comes with your Suverna product.
Yes, every saree from our collection comes with a blouse. You have the option to choose between a stitched blouse, custom-made by our skilled tailor to your exact measurements and style preferences, or an unstitched blouse for you to personalize according to your taste. We strive to provide a seamless and personalized shopping experience to enhance your satisfaction with our products.
Shipping Questions
Please note that our shipping is currently available exclusively within the United States. However, we have exciting plans underway to offer worldwide shipping in the coming months.
As all of our products are manufactured in India, we employ the services of FedEx for international shipping. Through our partnership with FedEx, we ensure fast and secure delivery of our products right to your doorstep.
The delivery time for international shipments is typically 7-14 days. Once your shipment is processed, we will provide you with a tracking number so you can easily track it online.
This goes for all our products including stitched or unstitched blouses.
Great news! We offer free shipping on all orders—no minimum purchase required. Simply select the free shipping option during checkout.
After we have shipped your order, you will receive an email from us that includes the tracking details. This will allow you to conveniently track the progress of your package.
You can check the status of your order by logging into your account. If you haven't created an account yet, please create one using the same email address you used to place your order.
You can log into your account or create one here.
Returns, Refund & Cancellations
Unfortunately we don't accept returns or exchanges.
For more information please see our Returns and Cancellation policy page.
All our products are final sale and non-returnable.
Certainly! If you need to cancel, you can use our Contact Us page to do so. We'll try our best unless production's begun to meet our 2-week shipping commitment.
Upon cancellation, you will receive a credit amount equal to the value of your order for any future purchases on our website. Alternatively, if you prefer a refund, please note that any bank processing charges will be your responsibility and will be deducted from the total before the refund is issued.
Please refer to our Returns & Cancellation policy page for more information.
Our products are crafted to order with meticulous quality checks, ensuring uniqueness. Non-returnable policy maintains personalized, high-standard commitment.